Privacy Policy

Effective Date: 07/28/2025

Last Updated:  07/28/2025

 

1. Introduction

Welcome to Diabetes-Focused Psychotherapy. We are committed to protecting the privacy of our followers, customers, and visitors. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with us through our official Facebook Page, Facebook Group, Facebook Ads, Messenger, or any other Facebook-related services (collectively, our "Facebook Presence").

 

This policy should be read in conjunction with Facebook's own Data Policy, which governs the platform you are using. By interacting with our Facebook Presence, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

We may collect several types of information from and about users of our Facebook Presence:

 

a) Information You Provide Directly to Us:

 

Contact Information: When you fill out a lead form, send us a direct message via Messenger, or sign up for a newsletter, you may provide us with your name, email address, phone number, and mailing address.

 

Communication Content: We collect the information you provide in your comments, posts, reviews, or messages to us.

 

b) Information Collected Automatically:

 

Facebook Page Insights: We have access to aggregated and anonymized data provided by Facebook, which includes demographics (e.g., age, gender, location), reach, and engagement metrics. This data does not personally identify you to us.

 

Facebook Pixel and Conversions API: If you click on one of our ads and visit our website, we may use the Facebook Pixel or Conversions API to collect information about the actions you take on our website, such as pages visited. This helps us measure the effectiveness of our advertising. This may include your IP address, browser type, and other device information.

 

3. How We Use Your Information

We use the information we collect for various purposes, including:

 

To Communicate With You: To respond to your inquiries, comments, and questions sent via Messenger, comments, or forms.

 

Marketing and Advertising: To send you promotional materials, newsletters, and offers (where you have consented to receive them). We also use data to create targeted advertising campaigns on Facebook to reach you and others like you (Lookalike Audiences).

 

Analytics and Improvement: To understand how users interact with our content and ads, improve our services, develop new products, and measure the performance of our marketing efforts.

 

Security and Legal Compliance: To protect our business and our users from fraud and to comply with legal obligations.

 

4. Legal Basis for Processing (for EEA/UK Users)

If you are in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using the personal information described above will depend on the information concerned and the specific context in which we collect it. We will normally collect personal information from you only:

 

Where we have your consent to do so (e.g., for marketing communications).

 

Where we need the personal information to perform a contract with you (e.g., to schedule a consultaion).

 

Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., for analytics and advertising).

 

5. How We Share Your Information

We do not sell or share your personal information.

 

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

 

6. Data Security and Retention

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure.

 

We will retain your personal information for as long as is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).

 

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

 

Right to Access: You can request a copy of the personal information we hold about you.

 

Right to Rectification: You can request that we correct any inaccurate or incomplete information.

 

Right to Erasure (Right to be Forgotten): You can request that we delete your personal information, subject to certain exceptions.

 

Right to Opt-Out: You can opt-out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or by contacting us directly. You can also manage your ad preferences directly within your Facebook settings.

 

To exercise any of these rights, please contact us using the information below.

 

 

8. Children's Privacy

Our Facebook Presence is not intended for individuals under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Facebook Page and updating the "Last Updated" date at the top of this policy.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Diabetes-Focused Psychotherapy

Attn: Eliot LeBow LCSW, CDCES

Address: 323 West 96th Street, Suite 2, New York, N.Y. 10025

Email: eliot.lebow@gmail.com

Phone: 917-272-4829